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Browsing Livros e capítulos de livros_ESGTS by Author "Barradas, Luís Cláudio"
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- Book of Abstracts of the 1st International Conference on Management, Technology and Tourism:Social Value Creation – ICOMTT2020Publication . Bernardes De Oliveira, Sandra Margarida; Leal, Susana; Vivas, C.; Barradas, Luís Cláudio; Nascimento, João; São João, Ricardo; Ferreira, Maria Regina; Passarinho, Aldo; Rodrigues, Ana; Santos, Cristina; Amaral, MartaThe 1st International Conference on Management, Technology, and Tourism: Social Value Creation (ICOMTT2020) emerges as an outcome of the Volto Já Project - Senior Exchange Program, developed by Polytechnic Institute of Santarém, Polytechnic Institute of Beja and Santa Casa da Misericórdia de Santarém. During the 6th and 7th of February 2020, at the School of Management and Technology of Santarém, Portugal, we celebrate and share the knowledge built on this close relationship. In these two special days, the ICOMTT2020 provides an opportunity for researchers, academics, national and international experts, entrepreneurs, and community leaders to exchange and share their experiences, results and deepen the debate on social value creation. Value creation is a pillar of corporate sustainability, but it is not enough! The challenges of the next decades require a change in the dominant paradigm for the creation of social value that is the guarantee of the regions' sustainability. This paradigm shift will be analysed and debated thoroughly according to the major areas of ICOMTT2020: Management, Technology, and Tourism.
- Management, Technology and Tourism: Social Value CreationPublication . Leal, Susana; Nascimento, João António Marujo do; Vivas, Carla; Barradas, Luís Cláudio; Bernardes De Oliveira, Sandra MargaridaThe 1st International Conference on Management, Technology, and Tourism: Social Value Creation (ICOMTT2020), which took place on 6 and 7 of February, 2020, emerged as an outcome of the Volto Já Project - Senior Exchange Program, developed by Instituto Politécnico de Santarém, Instituto Politécnico de Beja, and Santa Casa da Misericórdia de Santarém. During those two days, the ICOMTT2020 provided an opportunity for national and international researchers, academics, experts, entrepreneurs, and community leaders, to exchange and share their experiences, results and deepen the debate on social value creation. Value creation is a cornerstone of corporate sustainability, but it is not enough. The challenges of the next decades require a change in the dominant paradigm for the creation of social value that is the guarantee of the regions' sustainability. This paradigm shift will be analysed and debated thoroughly according to the major areas of ICOMTT2020: Management, Technology, and Tourism. This e-book presents diverse articles, all outputs from the Volto Já project and ICOMTT2020. The first article, entitled Volto Já - Senior Exchange Program: From idea to implementation, aims to present the main outputs of the Volto Já project. In this article, the authors organize the results obtained in the project around the three areas, management, technology, and tourism, with special emphasis on the participation of 24 seniors and six social economy organizations in the test of senior exchanges. The second article, entitled The role of social tourism in the satisfaction of elderly customers: the case of the Volto Já project, seeks to capture the perceived value given by the elderly to participation in social tourism programmes, and the link between the social tourism experience and their satisfaction as customers of social welfare services. The third article, entitled Industry 4.0 and Knowledge Management practices, has as main objective to highlight the role of the technologies that support Industry 4.0 in facilitating the knowledge management process. The article outlines how Industry 4.0’s components are useful to overcome several stages of the process and improve the performance of the organization. The fourth article, entitled A systematic literature review of the quality of working life and employee outcomes, presents a systematic literature review regarding the consequences of quality of working life. The results show how a higher level of quality of life at work can improve several relevant employee outcomes at work. Organizational commitment was found to be the most relevant employee outcome. Other core outcomes are job satisfaction, turnover intention, and burnout. The fifth article, entitled Comparison of the level of disclosure of elements of statement of financial position of the PSI-20 entities, aims to analyse the levels of disclosure of the components of the statement of financial position following International Accounting Standard 1, through the compliance indices found for the companies of the Portuguese Stock Index (PSI 20). The sixth and final article, entitled Youth's education for social entrepreneurship: Outcomes and pitfalls of an applied project, aims to analyse the impact of an educational project aiming to create social value through governance mentoring. The project consisted of designing an original programme for the curricular unit “Citizenship and Development” and applied it to a Portuguese group of students enrolled in a school of basic education. Social value creation can be achieved in various ways, mainly by integrating contributions from different scientific areas, such as management, technology, and tourism. In this e-book three of the articles show how to increase social value through applied projects. In this context, the role of the Volto Já project is highlighted, not only for proposing a social business model, but also for contributing to active ageing, reducing social inequalities, and improving the quality of life of the elderly.
- Mashup enabled dynamic capabilities in the fuzzy front-end of innovationPublication . Barradas, Luís Cláudio; Ferreira, J.J.P.Innovation is today a widely used buzzword in the enterprises environments, because it is seen today as the support for long-term surviving and a lever for the creation of new and differentiated products or services. The Fuzzy Front-End of Innovation (FFE) is often experimental, involving strong interaction with the end-users. This enables the knowledge transfer from users, communities or Collaborative Innovation Networks to organizations. Enterprises may master a set of Dynamic Capabilities in order to manage, learn and integrate that shared knowledge. Today, using Web 2.0 applications, users are able to easily join together, share ideas, catalog information, spread and share their knowledge in a variety of ways. This paper presents a model to enable those Dynamic Capabilities using a Web 2.0 Mashup in the FFE of innovation.
- A Social Business Model for Active Ageing:The Case of the Volto Já ProjectPublication . Bernardes De Oliveira, Sandra Margarida; Leal, Susana; Vivas, C.; Nascimento, João; Barradas, Luís Cláudio; Amaral, Marta; Rodrigues, Ana; São João, Ricardo; Santos, Cristina; Passarinho, Aldo; Ferreira, Maria ReginaThis paper presents the social business model of the VOLTO JÁ Project. The project aims to implement a senior social exchange programme in social economy organisations, seeking to promote tourism experiences for the elderly and highlighting active ageing. The business model is based on the sharing of resources to enhance the value proposition and will be supported by an information and communication technologies (ICT) platform. This research followed a two-phase data collection process. In the first phase, two focus groups were conducted with the participation of six social economy organisations (represented by their respective technical director) and ten academics. The goal in this phase was to understand the conditions they can offer and their willingness to have elderly people in the social exchange programme, and to develop key inputs for the social business model design. The model was built on the premise that the creation of social value is based on the sharing of existing resources. In the second phase, a third focus group was conducted with the participation of six social economy organisations (represented by ten professionals) and five academics. In this phase the aim was to validate the business model with relevant stakeholders.
- Supporting collaborative innovation networks for new concept development through web mashupsPublication . Barradas, Luís Cláudio; Rodrigues, Eduarda; Ferreira, JoãoThe new concept development is a critical stage of the innovation process that can be seen as a new knowledge creation process. This paper presents a new approach and a software tool for a collaborative new concept development. Our approach considers Collaborative Innovation Networks as ecosystems for new knowledge creation and integration, and Web Mashups as supporting platforms for the development of virtual co-learning and knowledge co-creation environments. The achieved results confirm the utility and efficacy of the software tool and allow foreseeing its suitability for use in educational contexts.
- Volto Já - Programa de Intercâmbio Sénior:Projeto na Área do Turismo Social SéniorPublication . Bernardes De Oliveira, Sandra Margarida; Leal, Susana; Vivas, C.; Nascimento, João António Marujo do; Barradas, Luís Cláudio; São João, Ricardo; Passarinho, Aldo; Santos, Cristina; Amaral, Marta; Rodrigues, Ana; Ferreira, Maria ReginaO Volto Já pretende operacionalizar um programa de cooperação entre organizações de Economia Social que promova o intercâmbio de seniores institucionalizados, proporcionando lhes experiências culturais, turísticas e artísticas. Os seus principais objetivos são: (i) fomentar o envelhecimento ativo e melhorar a qualidade de vida (bem estar, satisfação com a vida, felicidade, etc.) dos seniores institucionalizados; (ii) desenvolver um modelo de negócio de turismo social dirigido aos seniores institucionalizados em lares ou centros de dia, na região do Alentejo; (iii) desenvolver uma plataforma informática que permita às instituições de Economia Social aderir ao programa de intercâmbio sénior, divulgar as experiências socioculturais oferecidas e estabelecer parcerias que efetivem o intercâmbio. A participação no Volto Já permite aos seniores: (a) terem acesso a experiências turísticas e culturais de elevada qualidade, demasiado dispendiosas se adquiridas individualmente; (b) expandirem o seu círculo social; (c) combaterem o isolamento social; (d) contactarem com a cultura e as tradições de outras regiões do país; (e) promoverem a estimulação cognitiva; (f) melhorarem a sua qualidade de vida; (g) contribuírem para práticas de consumo sustentáveis. Para as instituições de Economia Social, participar no projeto permite-lhes: (a) acederem a uma oferta de serviços diferenciada a baixo custo; (b) expandirem a sua rede de parceiros; (c) melhorarem o reconhecimento social; (d) fortalecerem a ligação à academia; (e) inovarem socialmente; (f) aumentarem o seu capital reputacional. O projeto é suportado por uma equipa multidisciplinar do Instituto Politécnico de Santarém e do Instituto Politécnico de Beja, com a colaboração da Santa Casa da Misericórdia de Santarém. Os outputs previstos são: (a) diversas parcerias entre a academia e as instituições de Economia Social; (b) um modelo de negócio de turismo social sénior; (c) realizar uma prova de conceito/teste piloto; (d) uma plataforma informática para dinamização do modelo de negócio; (e) uma conferência internacional.
- Volto Já – Senior Exchange Program: From Idea to ImplementationPublication . Bernardes De Oliveira, Sandra Margarida; Leal, Susana; Vivas, C.; Nascimento, João António Marujo do; Barradas, Luís Cláudio; São João, Ricardo; Ferreira, Maria Regina; Passarinho, Aldo; Rodrigues, Ana Isabel; Amaral, Marta Isabel Casteleiro; Santos, CristinaPurpose: The general aim of Volto Já was the operationalisation of a Social Senior Exchange Programme between Social Economy Organisations that promotes cultural, touristic, and artistic experiences. Volto Já developed a set of actions with a direct impact on seniors’ active ageing and social inclusion. The programme was developed between August 24, 2018 and February 23, 2021. This paper aims to present the main outputs of the programme. Method: The Volto Já is an applied project. To test it, a proof of concept was developed with the participation of six Social Economy Organisations and 24 elderly people. Findings: The main outputs of Volto Já were: (a) a social tourism business model in the Social Economy sector, for elderly people, notably those institutionalised in senior citizens’ homes or nursing homes; (b) the implementation of a business model through a network of Social Economy Organisations that guarantees the exchange of services in the Alentejo region; (c) the stimulation of active ageing and preventing social exclusion, and endorsing the social inclusion of the elderly in the Alentejo region; (d) the implementation of an ICT platform and a mobile application to manage the registration of Social Economy Organisations, which presents the offers of available exchange services, provides access to organisations and experiences in the senior social tourism area, specifically designed for Social Economy Organisations and their users; (e) the improvement of the quality of life of elderly people (e.g., well-being, life satisfaction, happiness, etc.). Originality/value: A community network was created to effectively address and prevent social exclusion and promote senior mobility, using social tourism and recreational activities as a facilitator. The proof of concept enabled the testing of the social business model and the acquisition of new insights into the process associated with senior exchanges.