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Quality of Working Life and Employee Outcomes: A Literature Review
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Orientador(es)
Resumo(s)
Quality of working life (QWL) is a research field studied since the 1970s,
which has grown considerably since then (Grote & Guest, 2017). QWL covers an
employee’s feelings about various dimensions of his or her work (Mosadeghrad, Ferlie &
Rosenberg, 2011) and includes dimensions related with home-work interface, working
condition, job and career satisfaction, control at work, stress at work, employee
commitment and general well-being (Fontinha, Van Laar & Easton, 2016). At an
individual level, positive outcomes of QWL include reduced absenteeism, lower
turnover, improved job satisfaction, improved individual productivity (Mosadeghrad,
Ferlie & Rosenberg, 2011), but studies that analyze, in a systematic way, all the
employee outcomes associated to QWL are scarce.
Following the systematic literature review (SLR) methodology, this article aims to
identify the employee outcomes associated to the QWL construct. This article
specifically explores research studies that have examined the QWL and consequences of it to individuals in a given organizational setting. Since our focus was to gain insight on the empirical investigation about QWL, we exclude studies with a primary focus on model development or testing measurement instruments. Extensive research has been performed at PROQUEST and EBSCO databases. The terms included the following on the title of the document: quality of life at work, work-related quality of life, quality of working life, working-life quality. Only the work-related consequences of QWL have been considered. The search has been limited to peer reviewed articles, theses, and conference papers published in the English language, between 1970 and 2017. The results show how a higher level of quality of life at work can improve several and relevant employee outcomes at work.
Descrição
Palavras-chave
Quality of working life Outcomes Consequences Systematic literature review
Contexto Educativo
Citação
Leal, S., Ruivo, P. & Morgado, S. (Maio, 2018). Quality of working life and employee outcomes: a literature review. Comunicação no 9º Simpósio Comportamento Organizacional, Tomar, Portugal
Editora
Associação Portuguesa de Psicologia