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- Fitness professionals’ pedagogical interventionPublication . Franco, Susana; Simões, VeraIt is recognised the importance of fitness professionals’ intervention for fitness centres’ quality and participants’ satisfaction and retention. The objective of this article is to present several studies that show some particular aspects of pedagogical intervention which must be taken into account for participants’ satisfaction and retention, namely encouragement, instruction and pay attention to participants. Some implications for the practice of fitness professionals’ pedagogical intervention are presented.