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Pediatric Teledentistry Consultation in Primary Health Care:Portuguese Parents’ Perception
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Advisor(s)
Abstract(s)
Em Portugal, a prevalência de patologia oral na população infantil e juvenil é ainda preocupante, encontrando-se o acesso a cuidados de saúde oral limitado a algumas idades ou dependente de serviços privados.
As tecnologias digitais têm emergido como uma solução promissora na medicina, inclusive na saúde oral, facilitando o acesso e reduzindo custos sem comprometer a qualidade dos serviços.
A evidência demonstra inúmeras vantagens da teleconsulta pediátrica de saúde oral, com a aceitação parental sendo um fator crucial para sua adoção mais ampla. Contudo, a literatura sobre a perceção dos pais é escassa, tornando essencial entender e avaliar as suas opiniões para a implementação efetiva de novos serviços.
Esta dissertação investiga as perceções dos pais inscritos na Unidade de Saúde Familiar Almada do ACES Almada Seixal, sobre a teleconsulta pediátrica de saúde oral. Disponibilizaram-se dois questionários online sendo o primeiro acedido antes da teleconsulta e o segundo questionário três meses após a intervenção, responderam a ambos 122 pais. Da análise, constata-se que, a totalidade dos inquiridos nunca utilizou a teleconsulta pediátrica de saúde oral e havia um desconhecimento geral sobre facilidade, utilidade e confiabilidade. Após a intervenção, observou-se uma atitude positiva em todas as dimensões avaliadas e um elevado nível de satisfação, realçando-se que na globalidade, os pais adotariam referencialmente a teleconsulta pediátrica de saúde oral.
Em Portugal, à semelhança de outros países, torna-se necessário guidelines na área da telessaúde oral, que garantam a qualidade e eficácia dos cuidados, bem como um maior envolvimento dos pais e sociedade civil na promoção e apoio a estas iniciativas.
In Portugal, the prevalence of oral pathology in children and young people is concerning, with access to oral health care limited to a few key ages or dependent on private services and not universally accessible. Digital technologies have been a boon in various medical areas, including oral health, enhancing access and affordability while preserving quality. Evidence demonstrates numerous advantages of using pediatric oral health teleconsultation, but parental approval is a key factor for its broader acceptance. The literature on parents’ perceptions of oral teleconsultation is scant, highlighting the need to understand and evaluate their views for successful service implementation. This dissertation explores and analyses the perceptions of Portuguese parents, of Almada Family Health Unit of the ACES Almada Seixal, regarding the implementation of pediatric oral health teleconsultation. Two online questionnaires were provided, with the first accessed before the teleconsultation and the second questionnaire completed three months after the intervention; 122 parents responded to both. The analysis reveals that all respondents had never used the pediatric oral health teleconsultation service, and overall, there is a high level of unfamiliarity with its ease, usefulness, and reliability. After the intervention, positive attitudes were found towards all analysed dimensions, as well as a high level of satisfaction. It is noteworthy that, overall, parents would preferentially adopt pediatric oral health teleconsultation. In Portugal, similar to other countries, there is a need for guidelines in the field of oral telehealththat provide a framework for the provision of health care, ensuring the quality and effectiveness of services provided as well as greater involvement of parents and civil society in promoting and supporting these initiatives.
In Portugal, the prevalence of oral pathology in children and young people is concerning, with access to oral health care limited to a few key ages or dependent on private services and not universally accessible. Digital technologies have been a boon in various medical areas, including oral health, enhancing access and affordability while preserving quality. Evidence demonstrates numerous advantages of using pediatric oral health teleconsultation, but parental approval is a key factor for its broader acceptance. The literature on parents’ perceptions of oral teleconsultation is scant, highlighting the need to understand and evaluate their views for successful service implementation. This dissertation explores and analyses the perceptions of Portuguese parents, of Almada Family Health Unit of the ACES Almada Seixal, regarding the implementation of pediatric oral health teleconsultation. Two online questionnaires were provided, with the first accessed before the teleconsultation and the second questionnaire completed three months after the intervention; 122 parents responded to both. The analysis reveals that all respondents had never used the pediatric oral health teleconsultation service, and overall, there is a high level of unfamiliarity with its ease, usefulness, and reliability. After the intervention, positive attitudes were found towards all analysed dimensions, as well as a high level of satisfaction. It is noteworthy that, overall, parents would preferentially adopt pediatric oral health teleconsultation. In Portugal, similar to other countries, there is a need for guidelines in the field of oral telehealththat provide a framework for the provision of health care, ensuring the quality and effectiveness of services provided as well as greater involvement of parents and civil society in promoting and supporting these initiatives.
Description
Dissertação, Mestrado, Gestão de Unidades de Saúde, Instituto Politécnico de Santarém, Escola Superior de Gestão e Tecnologia, 2025
Keywords
Cuidados de Saúde Perceção Saúde Oral Teleconsulta Telemedicina Telessaúde Health Care Perception Oral Health Teleconsultation Telemedicine Telehealth
Citation
Moreira, C. (2025). Pediatric teledentistry consultation in primary health care : portuguese parents’ perception (Mestrado). Escola Superior de Gestão e Tecnologia, Escola Superior de Saúde, Santarém. Disponível na WWW em:<http://hdl.handle.net/10400.15/5691>