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Measuring trade-offs among criteria in a balanced scorecard framework:possible contributions from th multiple criteria decision analysis research field

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dc.contributor.authorFerreira, Fernando A. F.
dc.date.accessioned2020-07-14T09:19:38Z
dc.date.available2020-07-14T09:19:38Z
dc.date.issued2013
dc.description.abstractClaimed by the Harvard Business Review as one of the main innovations of recent decades in management systems, the Balanced Scorecard (BSC) has been widely studied and applied in different management contexts. However, despite recent progress and its undeniable merit, the BSC has its own shortcomings. As reported in the literature, it seems generally agreed that the way compensations between criteria within a BSC framework are calculated remains an open issue. Thus, one of the contributions of this study is to augment the theoretical discussion on the potentialities of the multiple criteria decision analysis (MCDA) approach to bring simplicity and transparency to the calculation of compensations (i.e. trade-offs) among evaluation criteria within a BSC framework. It seems important to underline that this paper builds on previous work and is not empirical research. However, it aims to extend the discussion to other (new) measurement contexts. We believe that the development and promotion of the integrated use of MCDA tools in BSC applications to measure trade-offs among evaluation criteria in the BSC framework can be a key factor in ensuring more successful implementations and uses of the BSC within firms.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFerreira, F. A. F. (2013). Measuring Trade-Offs among Criteria in a Balanced Scorecard Framework: Possible Contributions from the Multiple Criteria Decision Analysis Research Field. Journal of Business Economics & Management, 14(3), 433–447. doi: 10.3846/16111699.2011.631744pt_PT
dc.identifier.doi10.3846/16111699.2011.631744pt_PT
dc.identifier.issn1611-1699
dc.identifier.issn2029-4433
dc.identifier.urihttp://hdl.handle.net/10400.15/2983
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherTaylor & Francispt_PT
dc.relation.publisherversionhttps://www.tandfonline.com/doi/abs/10.3846/16111699.2011.631744?journalCode=tbem20pt_PT
dc.subjectBalanced Scorecard (BSC)pt_PT
dc.subjectDecision makingpt_PT
dc.subjectFrameworkpt_PT
dc.subjectMCDApt_PT
dc.subjectMultiple criteriapt_PT
dc.subjectTrade-offspt_PT
dc.titleMeasuring trade-offs among criteria in a balanced scorecard framework:possible contributions from th multiple criteria decision analysis research fieldpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage447pt_PT
oaire.citation.issue3pt_PT
oaire.citation.startPage433pt_PT
oaire.citation.titleJournal of Business Economics and Managementpt_PT
oaire.citation.volume14pt_PT
person.familyNameFerreira
person.givenNameFernando
person.identifier.orcid0000-0001-5208-9084
person.identifier.scopus-author-id37115389700
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication50406dd4-189d-4920-891f-2eeae2686b18
relation.isAuthorOfPublication.latestForDiscovery50406dd4-189d-4920-891f-2eeae2686b18

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