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Evolutionary patterns and development prospects for e-government: a Delphi-based approach to perceptions of the administrative agent

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dc.contributor.authorFerreira, Fernando A. F.
dc.contributor.authorMarques, Carla S. E.
dc.contributor.authorReis, Melanie M.
dc.contributor.authorFerreira, Neuza C. M. Q. F.
dc.contributor.authorÇipi, Amali
dc.date.accessioned2020-07-09T14:44:18Z
dc.date.available2020-07-09T14:44:18Z
dc.date.issued2015
dc.description.abstractInformation technology is an open door for governments to service citizens in a more timely, cost-efficient and effective manner. Even considering citizen resistance, cultural adversity or changes in the economic agents’ relationship, few would contest that concern over the state of electronic government (e-government) has increased over the years. This concern has been responsible for the emergence of a wide range of new initiatives devoted to development of the information and knowledge society, which occupies a central place in government policies and planning strategies worldwide. In this paper, we aim to analyze the evolutionary patterns of e-government in Portugal and, based on an application of the Delphi technique, provide development prospects considering the perceptions of a panel of administrative agents. Despite the low use of e-government services, our study demonstrates that the administrative agent expresses overall satisfaction with its use. Additionally, the high level of modernization allows us to forecast the increased use of information and communication technologies in terms of e-government services.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFerreira, F. A. F., Marques, C. S. E., Reis, M. M., Ferreira, N. C. M. Q. F., & Çipi, A. (2015). Evolutionary patterns and development prospects for e-government: a Delphi-based approach to perceptions of the administrative agent. Journal of Business Economics & Management, 16(1), 18–36. Doi: 10.3846/16111699.2013.770790pt_PT
dc.identifier.doi10.3846/16111699.2013.770790pt_PT
dc.identifier.issn1611-1699
dc.identifier.issn2029-4433
dc.identifier.urihttp://hdl.handle.net/10400.15/2973
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherTaylor & Francispt_PT
dc.relation.publisherversionhttps://www.tandfonline.com/doi/abs/10.3846/16111699.2013.770790pt_PT
dc.subjectDelphipt_PT
dc.subjecte-governmentpt_PT
dc.subjectEvolutionary patternspt_PT
dc.subjectProspectspt_PT
dc.subjectStrategic planningpt_PT
dc.subjectTechnology managementpt_PT
dc.titleEvolutionary patterns and development prospects for e-government: a Delphi-based approach to perceptions of the administrative agentpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage36pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage18pt_PT
oaire.citation.titleJournal of Business Economics and Managementpt_PT
oaire.citation.volume16pt_PT
person.familyNameFerreira
person.givenNameFernando
person.identifier.orcid0000-0001-5208-9084
person.identifier.scopus-author-id37115389700
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication50406dd4-189d-4920-891f-2eeae2686b18
relation.isAuthorOfPublication.latestForDiscovery50406dd4-189d-4920-891f-2eeae2686b18

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