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A systematic literature review of the quality of working life and employee outcomes

2021-02-23Book part Open access
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dc.contributor.authorLeal, Susana
dc.contributor.authorLúcia da Mata Silvério Ruivo, Paula
dc.contributor.authorMorgado, Sónia M. A. Morgado; Sónia
dc.date.accessioned2021-02-24T09:49:06Z
dc.date.available2021-02-24T09:49:06Z
dc.date.issued2021-02-23
dc.description.abstractPurpose: The quality of working life (QWL) research field dates back to the 1970s and has grown considerably since that time. At an individual level, positive outcomes of QWL include reduced absenteeism, lower turnover, improved job satisfaction and improved individual productivity; however, few studies have systematically analyzed all the employee outcomes associated to QWL. Method: The systematic literature review methodology is used herein with the aim of identifying the employee outcomes associated with the QWL construct. More specifically, the article explores research studies that have examined QWL and its consequences for individuals in a given organizational setting. Since our focus was to gain insights into the empirical investigation about QWL, we exclude studies with a primary focus on model development or testing measurement instruments. Extensive research was conducted using the PROQUEST and EBSCO databases. On both databases, the following terms were included: quality of life at work, work-related quality of life, quality of working life, working-life quality. Only the work-related consequences of QWL were considered. The search was limited to peer-reviewed articles published in the English language between 1970 and 2017. Findings: The results show how a higher level of quality of life at work can improve several relevant employee outcomes at work. Value: This work corroborates previous studies confirming the linkage between QWL and employee outcomes and organizational commitment was found to be the most relevant employee outcome. Other core outcomes are job satisfaction, turnover intention, and burnout. These findings are consistent with those of previous studies.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationLeal, S., Ruivo, P. & Morgado, S. (2021). A systematic literature review of the quality of working life and employee outcomes. In S. Leal., J. Nascimento, C. Vivas, L. Barradas, & S. Oliveira (Eds.), Management, Technology and Tourism: Social Value Creation (pp. 64-78). Santarém: Instituto Politécnico de Santarém. http://icomtt2020.ipsantarem.pt/ebook/pt_PT
dc.identifier.isbn978-972-95259-6-4
dc.identifier.urihttp://hdl.handle.net/10400.15/3395
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherInstituto Politécnico de Santarémpt_PT
dc.relationCentro de Investigação em Qualidade de Vidapt_PT
dc.relation.publisherversionhttp://icomtt2020.ipsantarem.pt/ebook/pt_PT
dc.subjectConsequencespt_PT
dc.subjectOutcomespt_PT
dc.subjectQuality of working lifept_PT
dc.subjectSystematic literature reviewpt_PT
dc.titleA systematic literature review of the quality of working life and employee outcomespt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.conferencePlaceSantarémpt_PT
oaire.citation.endPage78pt_PT
oaire.citation.startPage64pt_PT
oaire.citation.titleManagement, Technology and Tourism: Social Value Creationpt_PT
person.familyNameCristina Henriques Leal
person.familyNameLúcia da Mata Silvério Ruivo
person.familyNameMorgado
person.givenNameSusana
person.givenNamePaula
person.givenNameSónia
person.identifierCaptSkQAAAAJ&hl=en
person.identifier.ciencia-idC11A-1BD1-73C5
person.identifier.ciencia-id5211-EB99-9145
person.identifier.ciencia-id9016-B2AD-087E
person.identifier.orcid0000-0002-8796-8289
person.identifier.orcid0000-0001-6868-2894
person.identifier.orcid0000-0002-7036-5174
person.identifier.ridC-2687-2017
person.identifier.scopus-author-id35107182300
person.identifier.scopus-author-id55771101100
rcaap.rightsopenAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublication15622722-860e-4471-b5c9-32b5bdc3ee02
relation.isAuthorOfPublicationda2dda34-6ec1-4fc3-91cb-869d8e0b8a0f
relation.isAuthorOfPublicationa1849def-6bad-43a5-bf1a-14bc9d394c25
relation.isAuthorOfPublication.latestForDiscovery15622722-860e-4471-b5c9-32b5bdc3ee02

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