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- Towards an information system for social value creationPublication . Nascimento, João; Barradas, Luís Cláudio; Martins, LuísPurpose: This research is scoped in the Project “VOLTO JÁ: PROGRAMA DE INTERCÂMBIO SÉNIOR” and objects the development of an Information System, which aims to support the social business model of the Project. Design/methodology/approach: This research is conceived according to the Design Science framework in Information Systems. The Design Cycle is concerned with the development of a software artefact and an instantiation that will operationalise the VOLTO JÁ Business Model in a real scenario of elderly mobility, aiming to assess the utility, efficiency and quality of the artefact in order to achieve the goals of the project. The design of the software artefact was guided by the Dynamic Systems Development Method framework. This work encompasses only the Business study, the functional model iteration, and implementation iteration. The Business study comprised the definition of the Business Process Model and the requirements management: (1) the requirement elicitation; (2) specification and (3) validation. The Information System being developed comprises a Web platform and a Mobile application, structured on a multi-layered architecture of six layers. The Web platform is being developed with the Yii framework 2.0. The PhoneGap and Nativescript frameworks are under consideration for the development of the Mobile application. Findings: The software artefact is already on the development stage. The proposed software architecture has already been validated and some of the business processes are already supported. Originality/value: As far as we know, there are no other similar projects to compare to. We might remotely compare our project to with Travel 2.0 systems, such as Booking.com. However, we are focused on a very specific target with peculiarities that these systems are not prepared to deal with. This attests to the relevance and uniqueness of our proposal.
- Virtual Tourism Business Networks in Developing CountriesPublication . Barradas, Luís Cláudio; Ferreira, J. J. P.Since the rising of Computer and Information Technologies, that enterprises and organizations explore them to run their businesses, in order to explore new business opportunities, increase profits and decrease costs. Due several reasons, most of micro, small and medium enterprises located in remote communities, especially those located in developing countries, face a number of obstacles and difficulties due to their business structure and limited access to information and communication infrastructures. This paper presents the conclusive remarks of a master thesis that aims the development of a model for a virtual business network, bringing together tourism industry players located in remote communities, in order to provide them the opportunity to, at a low cost, join to the information society, explore new business opportunities and acquire global visibility. This virtual business network is fostered and relies on a JXTA P2P distributed e-marketplace model that seems to be an effective and alternative way to overtake the presented problem.
- Management, Technology and Tourism: Social Value CreationPublication . Leal, Susana; Nascimento, João António Marujo do; Vivas, Carla; Barradas, Luís Cláudio; Bernardes De Oliveira, Sandra MargaridaThe 1st International Conference on Management, Technology, and Tourism: Social Value Creation (ICOMTT2020), which took place on 6 and 7 of February, 2020, emerged as an outcome of the Volto Já Project - Senior Exchange Program, developed by Instituto Politécnico de Santarém, Instituto Politécnico de Beja, and Santa Casa da Misericórdia de Santarém. During those two days, the ICOMTT2020 provided an opportunity for national and international researchers, academics, experts, entrepreneurs, and community leaders, to exchange and share their experiences, results and deepen the debate on social value creation. Value creation is a cornerstone of corporate sustainability, but it is not enough. The challenges of the next decades require a change in the dominant paradigm for the creation of social value that is the guarantee of the regions' sustainability. This paradigm shift will be analysed and debated thoroughly according to the major areas of ICOMTT2020: Management, Technology, and Tourism. This e-book presents diverse articles, all outputs from the Volto Já project and ICOMTT2020. The first article, entitled Volto Já - Senior Exchange Program: From idea to implementation, aims to present the main outputs of the Volto Já project. In this article, the authors organize the results obtained in the project around the three areas, management, technology, and tourism, with special emphasis on the participation of 24 seniors and six social economy organizations in the test of senior exchanges. The second article, entitled The role of social tourism in the satisfaction of elderly customers: the case of the Volto Já project, seeks to capture the perceived value given by the elderly to participation in social tourism programmes, and the link between the social tourism experience and their satisfaction as customers of social welfare services. The third article, entitled Industry 4.0 and Knowledge Management practices, has as main objective to highlight the role of the technologies that support Industry 4.0 in facilitating the knowledge management process. The article outlines how Industry 4.0’s components are useful to overcome several stages of the process and improve the performance of the organization. The fourth article, entitled A systematic literature review of the quality of working life and employee outcomes, presents a systematic literature review regarding the consequences of quality of working life. The results show how a higher level of quality of life at work can improve several relevant employee outcomes at work. Organizational commitment was found to be the most relevant employee outcome. Other core outcomes are job satisfaction, turnover intention, and burnout. The fifth article, entitled Comparison of the level of disclosure of elements of statement of financial position of the PSI-20 entities, aims to analyse the levels of disclosure of the components of the statement of financial position following International Accounting Standard 1, through the compliance indices found for the companies of the Portuguese Stock Index (PSI 20). The sixth and final article, entitled Youth's education for social entrepreneurship: Outcomes and pitfalls of an applied project, aims to analyse the impact of an educational project aiming to create social value through governance mentoring. The project consisted of designing an original programme for the curricular unit “Citizenship and Development” and applied it to a Portuguese group of students enrolled in a school of basic education. Social value creation can be achieved in various ways, mainly by integrating contributions from different scientific areas, such as management, technology, and tourism. In this e-book three of the articles show how to increase social value through applied projects. In this context, the role of the Volto Já project is highlighted, not only for proposing a social business model, but also for contributing to active ageing, reducing social inequalities, and improving the quality of life of the elderly.
- Book of Abstracts of the 1st International Conference on Management, Technology and Tourism:Social Value Creation – ICOMTT2020Publication . Bernardes De Oliveira, Sandra Margarida; Leal, Susana; Vivas, C.; Barradas, Luís Cláudio; Nascimento, João; São João, Ricardo; Ferreira, Maria Regina; Passarinho, Aldo; Rodrigues, Ana; Santos, Cristina; Amaral, MartaThe 1st International Conference on Management, Technology, and Tourism: Social Value Creation (ICOMTT2020) emerges as an outcome of the Volto Já Project - Senior Exchange Program, developed by Polytechnic Institute of Santarém, Polytechnic Institute of Beja and Santa Casa da Misericórdia de Santarém. During the 6th and 7th of February 2020, at the School of Management and Technology of Santarém, Portugal, we celebrate and share the knowledge built on this close relationship. In these two special days, the ICOMTT2020 provides an opportunity for researchers, academics, national and international experts, entrepreneurs, and community leaders to exchange and share their experiences, results and deepen the debate on social value creation. Value creation is a pillar of corporate sustainability, but it is not enough! The challenges of the next decades require a change in the dominant paradigm for the creation of social value that is the guarantee of the regions' sustainability. This paradigm shift will be analysed and debated thoroughly according to the major areas of ICOMTT2020: Management, Technology, and Tourism.