Repository logo
 
Publication

Local e-gov mobile application(s) review

2023-06Conference object Open access
Simple item page
dc.contributor.authorAbbasi, Maryam
dc.contributor.authorCardoso, Filipe
dc.contributor.authorHolanda, Maria
dc.contributor.authorAlmeida, Dany
dc.contributor.authorSilva, José
dc.contributor.authorMartins, Pedro
dc.date.accessioned2024-01-10T11:06:27Z
dc.date.available2024-01-10T11:06:27Z
dc.date.issued2023-06
dc.description.abstractThis study aims to evaluate the adoption of e-government services in Portuguese municipalities, specifically focusing on the usage of mobile applications. Data was collected from 40 of the most populous municipalities in Portugal and analyzed for usage of e-government services such as incidents, traffic conditions, and population alerts through mobile apps. The study found a mixed correlation between population size and e-government app usage, with lower population municipalities showing lower adoption rates. The results suggest that further efforts are needed to improve accessibility and promote e-government services to increase engagement and usage among the local population. The study provides valuable insights for local government representatives and stakeholders to effectively use and access e-government services for the benefit of all residents. The results emphasize the need for effective outreach and promotion strategies, as well as the importance of user testing and feedback in the development process, to ensure that the applications meet the needs and expectations of users. Furthermore, the study highlights the need for investment in marketing and communication initiatives to increase awareness and adoption of e-government apps among the population. In conclusion, this study contributes to the literature on e-government adoption in Portuguese municipalities and provides a foundation for future research in this area. The findings can inform the development of effective policies and strategies to promote the adoption and usage of e-government services, enhance accessibility and efficiency of local government services, and improve the quality of life for residents.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAbbasi, M., Holanda, M., Almeida, D., Cardoso, F., Silva, J. & Martins, P. (2023). Local e-gov mobile application(s) review,18 th Iberian Conference on Information Systems and Technologies (CISTI), Aveiro, Portugal. doi: 10.23919/CISTI58278.2023.10211699.pt_PT
dc.identifier.doi10.23919/CISTI58278.2023.10211699pt_PT
dc.identifier.issn2166-0727
dc.identifier.urihttp://hdl.handle.net/10400.15/4679
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIEEEpt_PT
dc.relation.publisherversionhttps://ieeexplore.ieee.org/document/10211699pt_PT
dc.subjectLocal govpt_PT
dc.subjectMobile applicationpt_PT
dc.titleLocal e-gov mobile application(s) reviewpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceAveiro, Portugalpt_PT
oaire.citation.title18th Iberian Conference on Information Systems and Technologies (CISTI)pt_PT
person.familyNameGonçalves Cardoso
person.givenNameFilipe
person.identifier19-AQJEAAAAJ
person.identifier.ciencia-id8219-19E8-C070
person.identifier.orcid0000-0002-3916-5182
person.identifier.scopus-author-id57486516500
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationf108cbea-41e4-459d-86e3-3225c293e4a6
relation.isAuthorOfPublication.latestForDiscoveryf108cbea-41e4-459d-86e3-3225c293e4a6

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
2023_CISTI___Local_Government_mobile_app_review.pdf
Size:
280.39 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections