Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.15/459
Título: Rethinking the employees’ perceptions of corporate citizenship dimensionalization
Autor: Rego, Arménio
Leal, Susana
Cunha, Miguel Pina e
Palavras-chave: Corporate citizenship
Economic responsibilities toward customers
Economic responsibilities toward owners
Discretionary responsibilities toward employees
Discretionary responsibilities toward community
Discretionary responsibilities toward natural environment
Data: 2011
Editora: Springer
Citação: Rego, A., Leal, S. & Pina e Cunha, M. (2011). Rethinking the employees’ perceptions of corporate citizenship dimensionalization. Journal of Business Ethics, 104(2), 207-218. DOI: 10.1007/s10551-011-0899-5.
Resumo: The paper suggests that the four-factor model of corporate citizenship (CC: economic, legal, ethical, and discretionary responsibilities) does not fairly represent all pertinent dimensions of employees‟ CC perceptions. Based on an empirical study with a sample of 316 employees, we show that, at least in some contexts, individuals distinguish seven CC dimensions: (1) economic responsibilities toward customers; (2) economic responsibilities toward owners; (3) legal responsibilities; (4) ethical responsibilities; (5) discretionary responsibilities toward employees; (6) discretionary responsibilities toward the community; (7) discretionary responsibilities toward the natural environment. We do not suggest that this seven-factor model represents all of the (more) relevant CC dimensions in the employees‟ minds. We aim to share evidence showing that the four-factor model proposed by Maignan et al. (1999, Journal of the Academy of Marketing Science 27(4), 455–469) may be refined, at least when the employees are the stakeholders in question.
Peer review: yes
URI: http://hdl.handle.net/10400.15/459
ISSN: 0167-4544
Versão do Editor: http://www.springerlink.com/content/f31017627x123501/
Aparece nas colecções:Artigos em revistas internacionais_ESGTS

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