Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.15/1027
Título: Good practices in virtual leadership – the e-3cs rule (communication, trust and coordination)
Autor: Samartinho, João
Silva, Paulo
Faria, Jorge
Palavras-chave: Virtual leadership
Virtual teams
Competency Model
Good Practices
Understanding model of e-leadership
Skills Model of good practices in e-leadership
Data: Set-2014
Editora: ACPI
Resumo: Studies conducted under a doctorate programme, aiming at designing a Skills and Good Practices Model in e-leadership, clearly identified, from literature review, eDelphi study and further analysis of the results obtained from an interview Focus Group, a set of items linked to e-Leaders specific skills and good practices required in the process of collaborative learning within virtual teams ( e- Teams): “ 11 – Effective e-leader communication”, “ 5 - e-leader skills to building trust”, “12- Operating coordination of the Virtual Team”; and “4 – E-leader behaviours to promote effectiveness”. Since these items are considered of utmost importance in the e-Delphi study and in the Focus Group, they validate the areas of the Skill Model MOODO COMPETE E-LEADER, namely the Operational Coordination, Training and Education, Architecture and Technological Infrastructures. For each of these areas a set of guidelines is presented that provide the e-Leader a series of good practices that facilitate the making of a Global Environment, Virtual, to build High Levels of Trust within the e-Team and the spread of the Creation and Sharing of Knowledge. This environment must be supported by an appropriate structure of empowered leadership. The article show also a model for understanding the specific skills and characteristics of e-leadership in Learning Management Systems (LMS), used for implementation of virtual teams. A framework was done, to identify skills and characteristics of the e-leaders, based on the review of literature about the e-leadership paradigm and its relationship with the virtual teams.
Peer review: yes
URI: http://hdl.handle.net/10400.15/1027
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